Warranty and support period for Keenetic models

The warranty period for all Keenetic devices is 3 years from the original date of purchase.

TIP: Feature and security upgrades (releases of KeeneticOS operating system) will be available for 4 years from the commencement of specific model sales.

Keenetic model
Available updates until

Skipper (KN-1910)
Titan (KN-1810)
Speedster (KN-3010)

1 December 2024

Carrier (KN-1711)
1 January 2024
Runner 4G (KN-2210)
Hero 4G (KN-2310)
1 September 2024
Hero DSL (KN-2410) 1 February 2025
Hero (KN-1011) 1 June 2025
Carrier DSL (KN-2111) 1 August 2025

Register your Keenetic device on the Keenetic Account website. Please refer to the article How do I register my Keenetic device?

To check the warranty status of each of your registered Keenetic devices, go to account.keenetic.com, log in, and click on the ‘Register your device’ tab: A list of your registered devices and their remaining warranty coverage will appear.

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